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Terms

HomeTerms

Terms and Conditions

Welcome to our online shop. Please read these Terms and Conditions carefully before making any purchases. By placing an order through this website, you agree to the following terms:

1. Ownership and Operations

This website is built and maintained by APX Digital, on behalf of Merch Labs, who act on behalf of Brigg Town CIC FC. All products available for purchase are produced and sold on behalf of the Brigg Town CIC FC.

2. Fulfilment and Refund Policy

  • A fulfilment fee applies to all orders. This fee is non-refundable once an item has been dispatched.

  • Packing and postage costs are non-refundable under any circumstances.

  • A 5% Gateway Fee is charged on each order. This fee is paid directly to Merch Labs to cover fulfilment services and card processing costs.

3. Made to Order Products and Dispatch Timeframes

All items are made to order. Please note that there may be a production period before dispatch. Postage timeframes are based on “From Dispatch” and not from the date of order.

4. Click and Collect Policy

Merch Labs are not responsible for Click and Collect orders once they have been handed over to Brigg Town CIC FC for collection at the EC Surfacing Stadium.

Click and Collect orders will only be available for collection on Match Days, therefore orders must be place a minimum of 3 Business Days before the next Match.

We will always endevour to complete Click and Collect orders for the next Match Day, however this is not always possible due to production processes and 3rd party delays.

5. Data Ownership

Any data collected through this website is owned by Merch Labs.

6. Profit Reinvestment

All profits that Brigg Town CIC FC make from sales on this website will be reinvested back into the football club.

7. Contact Information

If you encounter any issues or have any questions regarding your order, please contact us at: hello@themerchlabs.com

8. Amendments to Terms

We reserve the right to update or amend these Terms and Conditions at any time without prior notice. Any changes will be posted on this page.

Thank you for supporting Brigg Town CIC FC.